Shipping & Returns
My Patriot Supply offers free shipping on orders over $99 to the 48 contiguous United States.
Orders under $99 are charged a flat shipping rate of $7.95.
MPS fulfills and ships quickly. We ship the majority of in-stock orders within 1 business day of receipt (Monday-Friday). Many times, we ship the same day. On occasion, there may be a slight delay due to a spike in sales, natural disasters or emergencies including hurricanes, airport/delivery service shutdowns, or national holidays (Christmas, New Year's, Memorial Day, 4th of July, Labor Day, Thanksgiving and the Black Friday day after).
For Alaska & Hawaii, we do not offer free shipping. Expect delivery to your home in about 3 weeks via USPS.
Whenever possible, we accommodate your request to ship to a P.O. Box. However, we reserve the right to ship large or heavy packages to your physical address.
Note: due to FedEx policy, the delivery status of an order cannot be checked after 60 days.
Returns & Price Matching:
We extend a 30-day, no-questions-asked return policy on unopened, unused products. Upon receipt of the returned items in their original packaging and condition at the purchasers expense, MPS will credit your original method of payment for the products purchased.
If we lower our online price within 30-days of purchase, we will match our lower price, upon request, with an online store credit. One price match per identical item, per customer, at the current pre-tax price available to all customers is allowed. MPS price matching does not cover third-party websites, retail stores, or other locations where the identical item may be sold.
If you have a question about an item you have purchased or wish to make a return, please call us at 866-229-0927 Monday-Friday 10a-8p EST and 10a-4p Saturday. Or Email Us and we will be happy to assist you. Our address for authorized returns is: 1920 S 5200 W, Salt Lake City, UT 84104.
We Won't Be Beat on Price:
MPS will match the identical product prices of key online competitors.
Our 25-Year Product Quality Assurance Guarantee:
My Patriot Supply backs all of the Patriot Pantry emergency food products it sells with a Product Quality Assurance Guarantee. We guarantee that your emergency food supplies will be free of manufacturing defects, both in the packaging and the food itself, for up to 25 years. Our goal is ensure you have a pleasant experience from start to finish!