Shipping & Returns

Shipping:

My Patriot Supply offers free shipping on orders over $99 to the 48 contiguous United States.

Orders under $99 are charged a flat shipping rate of $7.95. 

For Alaska & Hawaii, we do not offer free shipping and rates vary based on the weight of the package. Expect delivery to your home in about 3-4 weeks via USPS. 

Whenever possible, we accommodate your request to ship to a P.O. Box. However, we reserve the right to ship large or heavy packages to your physical address.

My Patriot Supply does not ship to Canada or internationally at this time. 

MPS fulfills and ships quickly. We ship the majority of in-stock orders within 1 business day of receipt (Monday-Friday). Many times, we ship the same day. On occasion, there may be a slight shipping delay due to a spike in sales, natural disasters, holidays (New Year's Eve/New Year's, Memorial Day, 4th of July, Labor Day, Thanksgiving and the Black Friday day after, Christmas Eve/Christmas), and emergencies including hurricanes, blizzards, or airport/delivery service shutdowns.

 

Refunds:

We extend a 30 day, no-questions-asked return policy on unopened, unused products. Upon receipt of the returned items in their original packaging and condition at the purchaser's expense, MPS will credit your original method of payment for the products purchased, less delivery charges. If 30 days have gone by since your purchase, unfortunately we can’t offer you a credit or refund.

If you have a question about an item you have purchased or wish to make a return, please call us at 866-229-0927 Monday-Friday 9a-7p EST and 10a-4p Saturday. Or Email Us and we will be happy to assist you.

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

Our address for authorized returns is: 1920 S 5200 W, Salt Lake City, UT 84104. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.

 

Exchanges:

We only replace items if they are defective or damaged. Call us at 866.229.0927 for details.

 

Price Guarantee:

If we lower our online product price within 30 days of purchase, we will match our lower price, upon request, with an online store credit. One price match per identical item, per customer, at the current pre-tax price available to all customers is allowed. MPS price matching does not cover third-party websites, retail stores, or other locations where the identical item may be sold.

  

Our 25-Year Product Quality Assurance Guarantee:

My Patriot Supply backs all of the Patriot Pantry emergency food products it sells with a Product Quality Assurance Guarantee. We guarantee that your emergency food supplies will be free of manufacturing defects, both in the packaging and the food itself, for up to 25 years. Our goal is ensure you have an experience that exceeds expectations from start to finish!